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Our website address is: www.calicoandfern.com
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us to resolve it.
Information You Provide to Us
When you use our website and services, you may provide us with information about you. This may include your name and contact information, and financial information to make or receive payment for services.
You do not have a statutory obligation to provide us with any information, but you may have a contractual obligation to do so, and if we do not receive certain information from you, then we will not be able to provide our services to you.
Information Received From Third Parties
Information Collected Automatically
Like other online companies, we receive technical information when you use our website. We use these technologies to analyze how people use our website, to improve how our website functions, to save your log-in information for future sessions, and to serve you with advertisements that may interest you.
We and our third party service providers, including analytics and third party content providers, may automatically collect certain information from you whenever you access or interact with our website. This information may include, among other information, the browser and operating system you are using, the URL or advertisement that referred you to our website, the search terms you entered into a search engine that led you to our website, areas within our website that you visited, which links you clicked on, which pages or content you viewed and for how long, other similar information and statistics about your interactions, such as content response times, download errors and length of visits to certain pages and other information commonly shared when browsers communicate with websites. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, and to improve marketing, analytics, and site functionality.
The information we collect also includes the Internet Protocol (“IP”) address or other unique device identifier (“Device Identifier”) for any device (computer, mobile phone, tablet, etc.) used to access our website. A Device Identifier is a number that is automatically assigned or connected to the device you use to access our website, and our servers identify your device by its Device Identifier. Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the device used to access our website.
In addition, we and our marketing partners, affiliates, analytics, and service providers may use a variety of other technologies (such as tags) that collect similar information for security and fraud detection purposes and we may use third parties to perform these services on our behalf.
Customers may create a profile, with certain or all information publicly available.
You may have the opportunity to create a profile, which consists of information about you, and may include Personal Information, photographs, and other information, including your username (“Profile”). The information in your Profile may be visible to the admin and the general public subject to the privacy choices you make within your Profile. You may edit certain information in your Profile via your account and may choose to limit who is able to view certain content you post to your Profile. If, in any case, you believe that an unauthorized profile has been created about you, you can request for it to be removed by contacting us.
We may display personal testimonials of satisfied customers on our website, in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us.
We collect reviews from Cat Plant Supply customers about their experience with our products. Please note that any feedback you provide is publicly viewable on our website. On very rare occasions, we may remove feedback pursuant to the relevant provisions of our Terms of Service.
Information You Provide to Us
We use information collected through our website to provide and improve our website, process your orders and commissions, prevent fraud, provide you with information and advertising that may interest you, comply with the law, and as otherwise permitted with your consent.
WE USE INFORMATION WE COLLECT:
How We Handle Data Retention
Unless you request that we delete certain information, we delete the information you submit to verify your identity after 30 days and we retain other information we collect for at least 5 years. Your information may persist in copies made for backup and business continuity purposes for additional time. If you choose to provide us with Personal Information, we encourage you to routinely update the data to ensure that we have accurate and up-to-date information about you.
How We Share Your Information
We may share information about you to provide our services. You have choices as to whether we share your personal information with third parties for their own marketing purposes.
How Analytics Use Your Information
We may work with advertising agencies and vendors who use technology to help us understand how people use our website. These vendors may use technologies to serve you advertisements that may interest you. You can choose to opt out of receiving interest-based advertising.
Cat Plant Supply works with (or may in the future work with) network advertisers, ad agencies, analytics service providers and other vendors to provide us with information regarding traffic on our website, including pages viewed and the actions taken when visiting our website; to serve our advertisements on other websites, within mobile apps and elsewhere online; and to provide us with information regarding the use of our website and the effectiveness of our advertisements. Our service providers may collect certain information about your visits to and activity on our website as well as other websites or services, they may set and access their own tracking technologies on your device (including cookies and web beacons), and may use that information to show you targeted advertisements. Some of these parties may collect Personal Information when you visit our website or other online websites and services. We may also share certain Non-Identifying Information with these parties, including Hashed Information, in connection with the services they provide to us.
You Have Certain Choices Regarding How We May Contact You
Registered Cat Plant Supply Users may update their choices regarding the types of communications you receive from us through your online account. You also may opt-out of receiving marketing emails from us by following the opt-out instructions provided in those emails. Please note that we reserve the right to send you certain communications relating to your account or use of our website (for example, administrative and service announcements) via email and other means and these transactional account messages may be unaffected if you opt-out from receiving marketing communications.
All Users may request access to or correction of any Personal Information we have about them or close their account and/or request deletion of all Personal Information we have about them. In certain jurisdictions, Users may have certain rights with regard to their Personal Information. We will honor User requests to the extent we can reasonably do so and as required by law, but some information will remain on our website, such as information you posted publicly.
Upon request Cat Plant Supply will provide you with information about whether we hold any of your personal information. You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information. You may access, correct, or request deletion of your personal information by making updates to that information or by contacting Cat Plant Supply through your online account. If you request to access all personal information you’ve submitted, we will respond to your request to access within 30 days or as otherwise required by law. If your information is deleted, then your account may become deactivated. If your account is deactivated or you ask to close your account, you will no longer be able to use certain features of our website. If you would like to close your account in our system, you can do so by contacting us.
Depending on where you are located, you may have certain rights with regard to your Personal Information (including, in certain cases, under the Privacy Shield, described below). For example, if you are located in the European Economic Area (“EEA”), in addition to the rights described above, you may contact us at the contact information provided below to (1) request a restriction on the processing of your Personal Information, (2) object to the processing of your Personal Information, or (3) exercise other rights with respect to your Personal Information.
We will use commercially reasonable efforts to honor your requests for deletion; however, certain information will actively persist on our website even if you close your account, including information, testimonials and reviews you posted on our website. In addition, the rights described above may be limited, for example, if fulfilling your request would reveal personal information about another person, or if you ask us to delete information we are required by law to keep or have compelling legitimate interests in keeping (such as for fraud prevention purposes). Your Personal Information may remain in our archives and information you update or delete, or information within a closed account, may persist internally for our administrative purposes, to the extent permitted by law. It is not always possible to completely remove or delete information from our databases. In addition, we typically will not remove information you posted publicly through or on our website. Bear in mind that neither you nor Cat Plant Supply can delete all copies of information that has been previously shared with others on our website.
We Take A Number Of Steps To Protect Your Data, But No Security Is Guaranteed
Cat Plant Supply takes commercially reasonable steps to help protect and secure the information it collects and stores about Cat Plant Supply Users. All access to our website is encrypted using industry-standard transport layer security technology (“TLS”). When you enter sensitive information (such as financial information), we encrypt the transmission of that information using secure socket layer technology (“SSL”). We also use HTTP strict transport security to add an additional layer of protection for our Cat Plant Supply Users. But remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Thus, while we strive to protect your Personal Information, Cat Plant Supply cannot ensure and does not warrant the security of any information you transmit to us.
How Our Service Providers Process And Store Your Information
Because we are a global business, we process and store your information in Australia and our service providers may process and store it elsewhere.
Using Third Party Links
Our website contains links to other websites. If you choose to click on a third party link, you will be directed to that third party’s website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. We encourage you to read the privacy policies or statements of the other websites you visit.
How To Hide Certain Information On Your Public Profile
The profile you create on our website will be publicly accessible unless otherwise indicated. You may change the privacy settings of your profile through your account portal.
Dealing With Identity Theft
Phishing websites imitate legitimate websites in order to obtain personal or financial information. Identity theft and the practice currently known as “phishing” are of great concern to Cat Plant Supply. If you believe you have received an email or had a similar interaction with a third party pretending to be Cat Plant Supply, please report it to us.
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